Workplace Strategy & Leadership Program Overview
The Workplace Strategy & Leadership Program (WSLP) is comprised of four modules, each of which includes three “on-demand” lectures and one 3-part virtual workshop. Successful completion of all modules assessments and a final certificate workshop leads to the WSLP Certificate of Completion and Badge.
Click here to download the “Workplace Strategy & Leadership Program” brochure
Click here to see all bookable Lectures and Workshops
| Learning Experience | Lecture 90 minutes |
Lecture 90 minutes |
Lecture 90 minutes |
Virtual Workshop 5 hours over 3 days |
| STEP 1 | ||||
| Module 1 | 1-01 Introduction to Workplace Management
The new discipline of Workplace Management, what are we trying to achieve? Understand the shift from order-taker to strategic asset. |
1-02 Strategic Management
Building a strategy that aligns total workplace experiences with strategic business drivers. |
1-03 Client Relationship Management
Recognizing/building relationships with Business Leaders. Understanding workplace “clients” and “consumers” to drive business improvement. |
1-04 Workshop
Re-cap the on-demand lectures. Apply problem-solving techniques and design thinking principles to analyze case studies within the team. |
| STEP 2 | ||||
| Module 2 | 2-01 The Art & Science of Change
ManagementDiscussions around the world ahead, drivers for change, challenges of change & definition of Change Management. |
2-02 The Human & Change
Explore the human dimensions of change, how the brain respond to change and a model fro managing change. |
2-03 Designing a Change Program
Designing a change program, getting people on board and how to manage change. Explore what it takes to be a great change leader. |
2-04 Workshop
Re-cap the on-demand lectures. Apply problem-solving techniques and design thinking principles to analyze case studies within the team. |
| STEP 3 | ||||
| Module 3 | 3-01 Capacity Management
What is workplace capacity, what governs it constraints, measurements and opportunities |
3-02 Project Management
Learning to connect to the business and understand their priorities as it relates to PM work. New thinking: ”what does success look like?” |
3-03 Risk Management
How to set up Risk Management processes and the development of business continuity plans in a workplace context |
3-04 Workshop
Re-cap the on-demand lectures. Apply problem-solving techniques and design thinking principles to analyze case studies within the team. |
| STEP 4 | ||||
| Module 4 | 4-01 Resource Management
Use of systems that measure the actual use of assets and services with a view to optimizing space, energy, labor and effort. Creatively think where additional resources create value |
4-02 Performance Management
Creating a measurement framework and processes to continually measure the effectiveness of workplace experience and supporting infrastructure……..and take steps to enhance performance |
4-03 Improvement Management
Using data from help desks and multiple other sources to continuously improve the workplace experience |
4-04 Workshop
Re-cap the on-demand lectures. Apply problem-solving techniques and design thinking principles to analyze case studies within the team. |
| STEP 5 | ||||
| Final | Final Workplace Management Workshop (5 hours)
Upon successful completion the four modules, the participant is qualified to participate in the final certificate workshop which brings all the learning together. Using a case study process, teams will have the opportunity to present their strategy to guest experts and class mates. Successful participants will receive formal recognition of their achievement and earn their Certificate of Completion and Badge. |
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