Module 1 Lecture 1: An Introduction to Workplace Management

The workplace experience is becoming increasingly important to ‘c’ suite leaders in their quest to hire, inspire and maximise the performance of the best talent. In this module we define the modern workplace, set out the new discipline of ‘Workplace Management’ and explore the core concepts and capabilities needed to manage the modern workplace ‘experience’.

• Work and the modern workplace
• Defining Workplace Management
• The workplace Management Framework
• An introduction to ‘workplace experience’
• Crossing functional boundaries