Indiana health care provider goes fully virtualized, gains head start on BYOD and DR benefits | ZDNet

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    Indiana health care provider goes fully virtualized, gains head start on BYOD and DR benefits
        Summary: Associated Surgeons and Physicians LLC in Indiana went from zero to 100 percent virtualized infrastructure, and, as a result, met many compliance and efficiency goals.

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                                        March 25, 2013 – 18:28 GMT (11:28 PDT)

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                This BriefingsDirect IT leadership interview focuses on how Associated Surgeons and Physicians LLC in Indiana went from zero to 100 percent virtualized infrastructure, and how many compliance and efficiency goals have been met and exceeded as a result.

advanced disaster recovery (DR) benefits.
Associated Surgeons and Physicians found the right prescription for allowing users to designate and benefit from their own device choices, while also gaining an ability to better manage sensitive data and to create a data-protection lifecycle approach.
Interarbor Solutions.
Below are some excerpts.
When I go to the physician’s office, I see how they’ve gotten so efficient at moving patients in and out, the scheduling is amazing. Every minute is accounted for. Downtime is just very detrimental and backs up everything. This critical notion of time management is so paramount.
infrastructure of the business. Without an efficient heart, blood doesn’t move, and we have a bigger problem on our hands.
So over the past 10 or 15 years, as you pointed out, technology has just become so much more important to how a health provider operates, how they communicate to the rest of the world in terms of supplies, as well as insurance companies and payers, and so forth. Tell me a little bit about Associated Surgeons and Physicians. How big is the organization, what do you do, how have they been growing?
Pretty rapidly. Associated Surgeons and Physicians is a group of multi-specialty physicians and practices in Northeast Indiana and Northwest Ohio.
Greenway, and that’s a big one that comes in.
, to probably 13 or 14 of them, and this is only the beginning. With that type of growth rate, you have to concern yourself with the amount of money it costs to serve everybody. If you have one physical server that goes out, you affect hundreds of users and thousands of patients, doctors, and whatnot. It’s a big problem, and that’s where virtualization came in strong.
How about this in terms of the size of the organization? How many seats are you accommodating in terms of client, and then what is it about an IT approach to an organization such as yours that also makes virtualization a good fit?
Right now, we have somewhere around 300 employees. As far as how many clients this overall organization has, it’s thousands. We have lots of people who utilize the organization. The reality is that the IT staff here is used in a minimalist approach, which is one thing that I saw as well when I was coming into this.
One or even two persons to manage that many servers can be a nightmare, and, on top of that, you try to do your best to help all the users. If you have 300-plus people and their desktops, printers, and so forth, so the overall infrastructure can be pretty intimidating, when you don’t have a lot of people managing it.
ESX hosts that are managing anything, and everything is stored on centralized storage. It makes it considerably efficient as an IT administrator to utilize virtualization.
VMware View, because of 300-plus users, and 300-plus desktops. At that point, it can be very hairy. At times, you have to try and divine what the right answer is. You have this important scenario going on, and you have this one and another one, and how do you manage them all. It becomes easier, when you virtualize everything, because you can get to everything very easily and cover everyone’s desktops.
The right answer