November WE:binar – Leveraging MBWA To Drive Workplace Strategy and FM Engagement

Date(s) - 11/15/2018
11:00 AM - 12:00 PM

Management By Walking Around (MBWA) is the business management practice made popular in the 1970’s by the founders at HP and later written about in Tom Peter’s (McKinsey & Company) bestselling book, In Search of Excellence. Steve Jobs (Apple) and Howard Schultz (Starbucks) used this management discipline to stay connected with employees and customers on a daily and weekly basis with obvious great success. MBWA is the simple and powerful idea of when a leader gets out of their office and engages up close and personal to where the work is getting done – whether it’s in the office, the factory or the coffee shop.

All successful facility managers have to master the balance between being on the front lines of technical operations and knowing how to leverage workplace relationships. With today’s evolving approach to workplace design and function, organizations are facing new challenges to identify, implement and measure the impact of new strategies such as Activity-Based design, desk sharing, open workstations, flexible schedules, and the remote worker.

This presentation will discuss how to leverage the business management principles of MBWA to increase employee engagement and navigate the potential risks of a pre and post workplace change initiative. Want to dig deeper and discuss how walking and talking can benefit your leadership effectiveness? Join us for a conversation with Steve Monaco, a Corporate Real Estate Consultant who will share stories in his prior roles as a facility manager with Hines, design/build architect, and global corporate real estate lead with Motorola.


Steve Monaco
Managing Principal
Monaco and Company

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