Bridging Silos and Activating Resources Inside Your Organization


The physical environment does not solve for struggling organizational cultures, challenging leadership behavior, or attitudes, beliefs and policies that foster silos. In concert, these must evolve for employees to thrive and contribute at their highest potential. While upgrading the workplace is one major component to strengthening employee experience, implementing change management to align the physical environment with the organizations’ mission moves teams and organizations in a stronger direction to leverage their impact and purpose. A new HQ can help attract new talent, but it is how the culture gets activated through systems and programs to bring it to life in the new office that adds value and contributes to an enhanced employee experience. This presentation will review the National Center for Missing and Exploited Children as a case study, by examining the key elements required to bridging silos and activate existing resources between Facilities, HR, IT and the Executive teams to positively influence employee experience within an organization during the biggest transitions in their history.

Learning Objectives:

“1. How to have sensitive conversations with leaders who are maintaining existing silos/ business as usual when employees are hungry for change

2. How to build an accountability system for the Project Team
   a. How to level set expectations for the new/current office
   b. How to get Facilities, HR, IT and Executive Teams collaborating more transparently

3. Identifying relevant and engaging content and activities for team workshops
   a. Clarify intent and purpose of workshops – types of workshops
   b. Idea for evaluating Facilities, HR, and IT policies / procedures and ensure they align

4. Developing and implementing a resistance managed plan
   a. Design Rewards and Recognition
   b. Culture Drive Activities

5. How to redefine “continuous improvement” into “continual improvement”
   a. Adjust to periodically assessing and improving systems vs reacting to problems
   b. Tools for assessing and measuring improvement”

Presented By: Heather Davis