Blue Cross Case Study Video

Tuesday, February 25th, 2014

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        Blue Cross Blue Shield of Arizona
        Blue Cross Blue Shield of Arizona is a local, independent and not-for-profit health insurance company headquartered in Phoenix. Founded in 1939, a dedicated team of more than 1,400 employees in Phoenix, Tucson, Chandler and Flagstaff, works to provide health insurance products, services and networks to more than 1 million Arizonans. Richard L. Boals (President and CEO) and Greg Wells (VP of HR and Employee Development) are committed to customer satisfaction and creating a best-in-class workplace for their employees.  With their telework program in place, employee satisfaction and customer engagement are at all-time highs.
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
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        Customer Rights and Title VI Protections</a>
    

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