Wearable devices monitor how salespeople talk…Big Brother? Job Coach? Competitive Advantage?
Saturday, August 9th, 2014
Improving the way employees communicate with customers is crucial to increased sales. Now there’s wearable technology that can show salespeople how they’re doing.
Kate Lister’s insight:
We’re going to be seeing a lot more on how biometrics can “improve” how we work and interact with others. I’m pretty much in the camp that says as long as it’s truly opt-in, there’s much to learn here. Practical applications: training sales people., uncovering stress triggers, improving team dynamics, etc.