Space Transforming through UX
Date(s) - 03/16/2017
10:00 AM - 11:00 AM
Exceptional Workplace User Experience (UX) Through Community Management
Co-working provides workplace professionals with an opportunity to learn from occupant-centric, experience-driven approaches to workspace design and management. This webinar will explore community management, a key experience layer that draws from co-working, hospitality, and learning environments, and has exciting applications for corporate real estate. Join us to learn more about the community management insights and best practices that exceptional community activators are deploying to deliver on exceptional workplace UX.
Melissa Marsh, Founder, PLASTARC and Director, Occupant Experience, Savills Studley
Melissa Marsh is the Founder & Executive Director of PLASTARC, a social research, workplace innovation, and real estate strategy firm dedicated to shifting the metrics associated with workplace from ‘square feet and inches’, to ‘occupant satisfaction and performance.’ Melissa also leads the Occupant Experience discipline at Savills Studley, which leverages the tools of social science and business strategy to help organizations make more informed, data-driven, and people-centric real estate decisions. PLASTARC, in partnership with Savills Studley, employs people analytics, building information systems, and a variety of creative methods to enable environments that enhance knowledge, accelerate business and enrich employees.With a background in social science and a Masters of Architecture from MIT, Melissa is an active provocateur and contributor to many professional and research communities associated with the built world, including the AIA, CoreNet, IFMA, EDRA, and more.
Liz Elam, Founder, Coworking and Founder, GCUC (Global Coworking Unconference)
Liz Elam is a leader in coworking and community management. As the founder of the largest coworking conference in the world, Liz has led the Global Coworking Unconference Conference (GCUC) from inception to its current incarnation, expanding from the US to South America, China, Canada and Australia along the way. She has taken the stage at the European Coworking Conference in Paris, Barcelona and Lisbon, served the keynote at the 2015 Australian Coworking Conference, and spoken at SXSW on the topic of coworking for several years running.Liz entered the entrepreneurial world in 2010, founding Link Coworking in Austin, Texas and later tripling it into a multi-property enterprise while becoming a prominent voice in the coworking movement. She took the plunge into the then-fledgling concept after 14 years working for Dell, managing multi-million dollar accounts and emerging as one of its top sales executives.Liz’s coworking research has been published in the Harvard Business Review, and her work has garnered press in the Sunday New York Times, CNN, CNBC, Investors Daily, Entrepreneur, Bloomberg, Dwell, Huffington Post, and Inc., as well as the cover of Austin Woman.
Grace Burrows, Membership Manager, Work.Life
After graduating from the London School of Economics, Grace went on to work in Development at The Royal Academy of Arts, supporting the Friends scheme, consisting of over 90,000 members. With a background in membership, marketing, customer relations and strategy, Gracedecided to move into the start-up world, managing Work.Life’s first site in Camden. Now on their fourth location, Work.Life believes in making Monday mornings more enjoyable by creating beautiful spaces with a community of members and friends at it’s core.
Hosted by Chris Hood
Thursday, March 16, 2017 at 11AM-12PM Eastern Times