Employees who receive praise are 10-20% more productive. How hard is it to say “thank you?”
Thursday, May 1st, 2014
If managers want to create a workplace environment where people thrive, tap into the benefits of praise.
Kate Lister’s insight:
They refer to a study of 60 leadership teams that showed the factor that the greatest difference between success and failure was the ratio of positive to negative comments.
Spoiler alert: the sweet spot is 5 (positive) to 1 (negative) comment.